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Frequently Asked Questions

Can I order a custom item?

  • Absolutely! In fact, much of what I make is customized. Simply contact me through my site or at Info@FullGrainCreations.com to discuss your bespoke project.

When will I receive my item after ordering?

  • Most products are made to order. Production and shipment typically takes 1-3 weeks, at which point you'll receive an email and tracking information for your order.

Where do your materials come from?

  • I'm very conscientious about how animals hides are acquired and tanned. As such, I only source leather from selective high end tanneries in America, the U.K., Italy and France. My primary thread is a luxurious waxed linen thread from Sajou, in France. My conditioners, waxes and finishes typically come from France, too.

How do I care for my leather goods?

  • I recommend conditioning my products annually to maintain and restore the leather. Also, regularly buffing leather with a soft horse hair brush can help keep items clean. You can learn more by checking my blog, under Leather Care.