Frequently Asked Questions
Can I order a custom item?
- Absolutely! In fact, much of what I make is customized. Simply contact me through my site or at Info@FullGrainCreations.com to discuss your bespoke project.
When will I receive my item after ordering?
- Most products are made to order. Production and shipment typically takes 1-3 weeks, at which point you'll receive an email and tracking information for your order.
Where do your materials come from?
- I'm very conscientious about how animals hides are acquired and tanned. As such, I only source leather from selective high end tanneries in America, the U.K., Italy and France. My primary thread is a luxurious waxed linen thread from Sajou, in France. My conditioners, waxes and finishes typically come from France, too.
How do I care for my leather goods?
- I recommend conditioning my products annually to maintain and restore the leather. Also, regularly buffing leather with a soft horse hair brush can help keep items clean. You can learn more by checking my blog, under Leather Care.